General FAQS

Does each member have to pay to access the family website? No, only one member (typically the admin who started the site) has to pay for the site. Once paid for, a family website can have an unlimited number of members.   read more...

Can I use a custom domain name? No, but this feature will be available in an upcoming release. Your family website is private and therefore a custom domain would simply point to a login page. The before mentioned upcoming release will also include the ability for families to create a custom home pages that anyone on the internet can view.   read more...

If I create a family website, how do I invite other members? You click on the “Invite Members” link on your home page. You only need to provide an email address for the members you want to invite. Once they have been invited, they will receive an email with a hyperlink that when clicked will take them to a registration page where they will follow the on screen instructions enabling them to login to your website.   read more...

How do I cancel my account? If you would like to cancel your website:    1. Login    2. Click the "Settings" then "Account Manager" link in the upper right side of the screen.    3. Click on the "Cancel Account" button and click the "Confirm" button.   read more...