Zach
New Member
Posts:9
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| 20 Nov 2009 01:39 PM |
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Since we have our own domain name the pictures in the homepage bar and Latest pictures in Dashboard don't show anymore.
Can you fixe this for us? |
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Kiley M.
Basic Member
Posts:135
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| 20 Nov 2009 05:18 PM |
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Hi Zach, there are a few minor known issues for websites with custom domains. Our technical team will be working on them in the next couple of weeks.
Thanks! |
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Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com |
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Zach
New Member
Posts:9
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| 26 Jan 2010 01:30 AM |
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Hi,
This problem was reported on 20 November..we are now 2 months further and could you let me know how much longer before this will be fixed? |
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Kiley M.
Basic Member
Posts:135
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| 26 Jan 2010 11:33 AM |
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Hi Zach,
This was fixed, but the configuration change was never applied to your website. It should be working now. Sorry for the inconvenience!
Thanks, |
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Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com |
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STEPHON R.
New Member
Posts:2
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| 28 Jan 2010 09:20 AM |
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hello, i a relatively new to the site and I am trying to post pictures that are in the medias general photos section into the dashboard or homepage section. How can I upload photos to the dashboard (the lastest photos) |
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Kiley M.
Basic Member
Posts:135
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| 28 Jan 2010 02:05 PM |
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Hi Stephon, The dashboard automatically will show the latest 30 photos that have been uploaded.
Thanks |
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Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com |
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Myesha C.
New Member
Posts:2
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| 11 Feb 2010 08:39 AM |
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Hi,
The pictures are not showing up in the dashboard automatically. We have 17 pictures uploaded to the general photos folder and nothing shows up in the dashboard or on the home page. Is there another way to upload the photos? How do we resolve this issue? Thanks. |
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STEPHON R.
New Member
Posts:2
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| 11 Feb 2010 08:46 AM |
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My pictures will not automatically show. They will only show what i posted in general photos. I tried to upload again but the dashboard will not display any of the family's photos.  help? |
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Kiley M.
Basic Member
Posts:135
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| 11 Feb 2010 09:33 AM |
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Hi,
Our development team is looking into right now. I'll let you know as soon as the issue is resolved.
thanks! |
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Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com |
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Kiley M.
Basic Member
Posts:135
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| 11 Feb 2010 11:03 AM |
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Hi,
This issue has been resolved. Please let me know if you have any further issues.
Thanks for your patience! |
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Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com |
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Myesha C.
New Member
Posts:2
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| 11 Feb 2010 11:47 AM |
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Thank you! |
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Julie Pena
New Member
Posts:8
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| 11 Feb 2010 10:11 PM |
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I am also having trouble with pictures... Some family members have added photos to the general file instead of creating a new file... I was wanting to organize them into files... I saw from a different string that the advice was to go to the details/edit tab and from there change the view... however this does not work for me... please help... i would like the photos to be organized... |
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Kiley M.
Basic Member
Posts:135
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| 12 Feb 2010 11:36 AM |
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Hi Jule,
You can move photos if:
-You are a member of the admin group.
-You are the member who uploaded the photo.
Hope that helps! |
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Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com |
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Sharon (Audrey/1st cuzn)
New Member
Posts:3
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| 22 Feb 2010 10:21 PM |
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Im not able to post comments on pictures posted by other family members. How can I get this feature to work?
Thanks a Lot |
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Kiley M.
Basic Member
Posts:135
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| 22 Feb 2010 10:57 PM |
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Hi Sharon,
We are working on an enhancement to allow for this is the near future.
Thanks! |
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Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com |
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