Thursday, September 09, 2010
Uploaded pictures have a problem
Last Post 26 Jul 2010 10:21 AM by Kiley M.. 1 Replies.
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Don J.
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23 Jul 2010 08:06 AM  
I have uploaded a number of pictures. I am now trying to move them to new folders that I have created. I have had semi-success moving picture to the right folder. But now I can try to move a picture but the one it moves is goes not go to the right folder but it does move another picture that was not selected. When I hover the mouse over a tumbnail, the picture that is shown is NOT the picture in the thumbnail. Is there a problem with some index to these pictures. Not every picture has this problem. It is getting very frustrating trying to move pictures to the right folder. I am using IE 8 as a browser. I have upgraded to the Platinum version.

Thanks,
Kiley M.
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26 Jul 2010 10:21 AM  
Hi Don,

Sorry to hear about the issue you are describing. Could you please send me the name of one of the pictures you are having issues with and I'll have our development team look into it right away? Please email me at support AT familydetails.com.

Thanks!
Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com
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