Thursday, September 09, 2010
trouble adding text to pictures
Last Post 23 Sep 2009 09:49 AM by Lupita. 6 Replies.
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Lupita
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20 Sep 2009 12:35 PM  
I am trying to put a description on the pictures on my album and it keeps booting me out to the dashboard everytime. Can you please look into that? I have already tried the typical trouble shoot of making sure I have not been inactive for more than 20 mins. Please let me know if this can be fixed.
Lupita
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20 Sep 2009 12:42 PM  
and also I still can't post a poll...it also kicks me out....
Kiley M.
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21 Sep 2009 05:49 AM  
Hi Lupita,

Our technical team is working on this issue. I'll get back to you ASAP..

Thanks
Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com
Lupita
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22 Sep 2009 01:30 PM  
Thanks...I really like the website, but there are too many kinks to it...
Kiley M.
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22 Sep 2009 08:49 PM  
Hi Lupita,

The photo edit issue has been corrected.

Our development team is still looking into the poll issue you mentioned.

Thanks,
Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com
Kiley M.
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22 Sep 2009 09:05 PM  
Hi Lupita,

Our development team was unable to replicate the issue you are having on the poll. We created an example poll in your site for reference.

When exactly are you getting kicked out? Is it when you click "New Poll", or "Add Option" or "Update"?

Thanks,
Kiley Madison
FamilyDetails.com Support Team
support@familydetails.com
Lupita
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23 Sep 2009 09:49 AM  
It kicks me out when I try to add an option or update...it kicks me right back to the dashboard
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